LIFE COACHING WITH PEARL, LLC

CLIENT COACHING AGREEMENT

This Agreement (the "Agreement") is entered into by and between Life Coaching with Pearl, LLC (“Coach”) and you (“Client”).

1. The Coaching Relationship; Client and Coach Responsibilities

Life Coaching with Pearl, LLC agrees to serve as your Coach. Coaching is designed to help you change the way you think, which will affect your feelings, which will affect your actions, which will ultimately affect your results. Coaching is an alliance between the coach and the client. Coach and Client agree to engage in weekly coaching via online platform. Coach cannot, and does not, guarantee particular results.

If Client wishes to extend the Coaching relationship, both Coach and Client must agree in writing to any additional services and payment terms. The terms of this agreement will continue to apply unless any future agreement expressly supersedes it.

Coach Responsibilities:

▪ Coach is committed to helping you overcome limiting beliefs and create a new mindset to achieve your goals.

▪ Coach will ask thoughtful questions designed to increase awareness.

▪ Coach will teach you tools that you can use to improve your mindset, your relationships with other people, and most importantly, with yourself.

▪ During your coaching experience, Coach will provide a supportive and encouraging environment--one in which you can explore your potential.

Client Responsibilities:

▪ You agree to be patient and kind with yourself as you learn and apply new ideas and concepts.

▪ You understand that coaching works when you do the work and you agree to take ownership for your progress and accomplishments.

▪ You agree to show up for yourself not only during your coaching sessions, but also in between coaching sessions (this is where you apply what you learn).

▪ You agree that you are completely responsible for your wellbeing and your mental and physical health care – during, after, and between sessions.

▪ You agree that you are the expert in your own life and are fully responsible for any choices and decisions you make during your coaching journey.

▪ You agree not to hold Coach, or any company Coach is affiliated with, liable for any outcomes resulting directly or indirectly from the choices you make during the coaching process.

▪ You acknowledge that you are under the care of a physician and healthy enough to engage in Coaching.

▪ You agree that your relationship with the Coach, or anyone providing coaching services on behalf of the company, is that of a coach-client relationship and that no other professional relationship (such as doctor-patient or attorney-client) has been established.

Coach does not provide any financial, legal, medical or psychological services. Coaching does not prevent, cure, or treat any mental or medical condition. Coaching is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, financial advisor, or medical professional. You are responsible for your own financial, legal, physical, mental and emotional well-being, decisions, choices, actions and results. You should consult with a professional if you have specific questions about your own unique situation. The Company disclaims any liability for your reliance on any opinions or advice contained in the Program.

You agree that you will not use coaching as a way of diagnosing or treating mental disorders as defined by the American Psychiatric Association. If you are in therapy or under the care of a mental health professional, you will notify and consult with the mental health care provider regarding your decision whether to work with a coach.

Reiki:

- Client understands that Sarani Tong-Ngork (also known as “Pearl Tong-Ngork”) is a certified Reiki Master practitioner.

- Client understands that Reiki is a gentle energy technique used for stress reduction and relaxation. Client understands that Reiki practitioners do not diagnose conditions nor do they prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licensed medical professional. Client understands that Reiki does not take the place of medical care. It is recommended that Client sees a licensed physician or licensed health care professional for any physical or psychological ailment they may have.

- Client understands that Reiki can complement any medical or psychological care I may be receiving.

- Client acknowledges that long-term imbalances in the body sometimes require multiple sessions in order to facilitate the level of relaxation needed by the body to promote healing.

- Client assumes sole responsibility for their own health and acknowledges that Reiki treatments will not replace conventional medical diagnosis or treatment. Client agrees to continue taking medication prescribed by a licensed medical physician and will continue to follow his/her instructions. Client releases Life Coaching with Pearl, LLC from all legal liability during my participation in the Reiki treatment/s.

- Client understands that no physician-patient relationship is established through participation in Reiki sessions. Client understands Reiki is not psychotherapy.

1. Fees and Payment Schedule

Client agrees to the following fees and payment terms:

  • Coaching services are offered as a monthly subscription at the rate of $497 per month. This subscription includes weekly coaching sessions and distance Reiki.

  • The subscription will be billed monthly, starting from the date of the first session.

  • Fees are subject to change with 30 days’ written notice. Clients will have the option to continue or cancel their subscription prior to any pricing adjustments.

Coach also reserves the right to terminate this agreement, and the Coaching relationship, should these fees not be paid.

2. Session Procedures

Coaching sessions will last 30 minutes and will take place online using videoconferencing software, such as Skype or Zoom. Sessions will be booked at a mutually agreeable time for Coach and Client using online scheduling software, such as Acuity or Calendly. Sessions can be rescheduled with 24 hours notice using online scheduling software.

If Coach or Client must miss a scheduled appointment due to an emergency with less than 24 hours notice, the missed appointment will be rescheduled to the same week (pending schedule availability). If rescheduling within the same week is not possible, the appointment will roll over to the following month.

If Client does not attend (“no shows”) a scheduled appointment, Coach will send a reminder email as a courtesy and stay for the duration of the session. If Client does not attend the session, Client forfeits the session and it will not be rescheduled.

E-mail support is included to answer any brief questions that may arise in between sessions. Coach will reply to at least one message per week (Monday – Friday). E-mail support will not be available on Saturday, Sunday or holidays. In some cases, support may exceed this minimum.

Distance Reiki sessions will be conducted monthly. No appointment is necessary for distance Reiki.

3. Preparation for First Session

No preparation is needed for the first coaching session.

No preparation is needed for distance Reiki sessions.

4. Confidentiality

Coach agrees to keep all information about the Coach / Client relationship strictly confidential except in very rare circumstances where disclosure is required by law, for example when a court might issue a subpoena for the file or information, or if Client threatens to harm himself or herself, or others. Client acknowledges that Coach / Client communications are not covered by any doctor-patient privilege or other privilege.

If Client wishes for Coach to speak to someone outside of Client’s interactions, then Client needs to give Coach written permission (original signed letter or e-mail) to do so.

5. Force Majeure

Coach shall not be deemed in breach of this Agreement if Coach is unable to complete or provide Coaching or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, epidemic, pandemic, death, illness or incapacity of Coach or any local, state, federal, national or international law, governmental order or regulation or any other event beyond Coach’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, Coach shall give notice to Client of its inability to perform or of delay in completing or providing the Coaching and shall propose revisions to the schedule for completion of the Coaching or other accommodations, or may terminate this Agreement.

6. Termination

Either party may terminate this agreement by providing notice in writing (including by email). Coach requests Client provide at least 48 hours notice of termination prior to your next scheduled coaching session.

Client will receive a refund for the unused sessions remaining in the package.

7. Coaching Materials

Client acknowledges that Life Coaching with Pearl, LLC owns, or has permission to use, all copyrights, trademarks, and other intellectual property rights in any written or online materials, workshops, or videos that may be used during our Coaching. Life Coaching with Pearl, LLC hereby grants Client permission to use these materials for Client’s own personal use only. Client agrees not to copy, share, sell, or distribute any of these materials to anyone else.

8. Limitation of Liability, Release

Client agrees that Coach will not be liable to Client or any third party for any damages (including, but not limited to, lost data, lost profits, incidental or consequential damages), that arise from Coach’s performance of services (including, but not limited to, failure to perform in a timely manner). Client agrees that any personal injury to Client or third parties or any property damage incurred in the course of performance of the Services shall be the sole responsibility of Client. Client agrees to indemnify Coach, and its owners, officers, employees, and agents, from and against any and all costs, losses, damages, liabilities, expenses, demands, and judgments, including court costs and attorney’s fees, which may arise out of Coach’s performance of the Services, except to the extent such are caused by the sole fault or negligence of Coach.

9. General Provisions

This Agreement will be governed by the laws of New York State. Client agrees to submit to the jurisdiction and venue of the state and federal courts in or nearest to Syracuse, NY, and waives any defense of lack of personal jurisdiction or forum non conveniens. This Agreement may only be modified by agreement of both parties in writing. If any provision of this Agreement is held invalid or unenforceable, the remainder of this Agreement will remain in full force and the invalid or unenforceable provision will be replaced by a valid or enforceable provision. The prevailing party in any dispute between the parties arising out of or related to this agreement, whether resolved by negotiation, mediation, or litigation, shall be entitled to recover its attorneys’ fees and costs from the other party.

This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

By purchasing, Client acknowledges they have read the above agreement and fully understands and accept the conditions as above.